Privacy Policy

At Fine Shine ("we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our brand.

1. Information We Collect

We collect information in the following ways:

Information You Provide to Us:

• Name, email address, and phone number when you fill out our contact form.

• Details about the products or occasions you're interested in.

• Photographs you share with us via WhatsApp for styling consultations.

• Any other information you voluntarily provide during in-store visits or WhatsApp conversations.

Automatically Collected Information:

• Website usage data such as pages visited, time spent on site, and device type (via cookies and analytics tools).

• Your IP address for security and analytics purposes.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide styling or product recommendations.

• To communicate with you via WhatsApp or phone regarding your interests.

• To improve our website, services, and customer experience.

• To send updates about new collections, events, or promotions (only with your consent).

• To ensure website security and prevent fraudulent activity.

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website (e.g., hosting, analytics).

• When required by law or to comply with a legal process.

• To protect the rights, property, or safety of Fine Shine, our customers, or the public.

4. WhatsApp Communication

When you contact us via WhatsApp, your messages and any media you share (including outfit photographs) are stored securely for the purpose of providing styling advice and product recommendations. We do not share your WhatsApp data with any third party.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and gather analytics data. You can choose to disable cookies through your browser settings, though this may affect certain website features.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law. You may request the deletion of your information at any time by contacting us.

7. Your Rights

Under the Digital Personal Data Protection Act, 2023 (India), you have the right to:

• Access the personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of your personal data.

• Withdraw consent for marketing communications.

To exercise any of these rights, please contact us using the details provided below.

8. Children's Privacy

Fine Shine's website is intended for users aged 18 and above. We do not knowingly collect personal information from children under the age of 18. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us:

Fine Shine No. X-41, Shop No.1, 2nd Avenue, Main Rd, next to Ayappan Temple, Anna Nagar, Chennai - 600040 Phone: +91 98402 52574 WhatsApp: +91 98402 52574 Instagram: @fineshinejewels