Are your jewellery pieces anti-tarnish?
Our jewellery is crafted with high-quality materials. While most pieces are designed to be long-lasting, we recommend proper care to maintain their shine and finish.
Is the jewellery suitable for sensitive skin?
Yes, most of our pieces are skin-friendly. However, if you have highly sensitive skin, we recommend checking product details or contacting us before purchase.
Will the jewellery look the same as shown in the pictures?
Yes, we ensure all product images are as accurate as possible. Slight variations may occur due to lighting and screen settings.
How long does delivery take?
Orders are usually processed within 1–3 working days and delivered within 5–7 business days depending on your location.
Do you offer cash on delivery (COD)?
Yes / No (customize based on client) - COD is available on selected orders.
Do you offer international shipping?
Currently, we ship within India / Worldwide (customize accordingly).
Do you accept returns or exchanges?
We accept returns/exchanges only in case of damaged or incorrect products. Please contact us within 24–48 hours of delivery.
What should I do if I receive a damaged product?
Please share an unboxing video and images with us within 24 hours, and we will assist you with a replacement.
How does rental jewellery work?
You can rent selected jewellery pieces for a specific duration. The rental period and pricing are mentioned on each product page.
Is a security deposit required for rentals?
Yes, a refundable security deposit may be applicable depending on the product.
What happens if I return the jewellery late for rentals?
Late returns may incur additional charges as per our rental policy.
What payment methods do you accept?
We accept all major payment methods including UPI, debit/credit cards, and secure gateways via Razorpay
How should I take care of my jewellery?
- Avoid contact with water, perfumes, and chemicals
- Store in a dry place
- Keep in airtight packaging when not in use
Do you offer discounts or seasonal offers?
Yes, we run special offers from time to time. Stay updated via our website and social media.
How can I contact you?
You can reach us via email, WhatsApp, or through the contact form on our website.