Terms of service
Welcome to Fine Shine Jewellery! These Terms of Service ("Terms") govern your access to and use of the Fine Shine Jewellery website, products, and services (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy, Return & Refund Policy, and Shipping Policy. Please read them carefully. If you do not agree to these Terms, you may not access or use the Service.
1. Agreement to Terms
By placing an order with Fine Shine Jewellery, you confirm that you are at least 18 years of age or are accessing the Service under the supervision of a parent or legal guardian. You agree to provide accurate, current, and complete information during the registration and checkout process.
2. Products and Services
Fine Shine Jewellery offers a range of semi-precious, bridal, and fashion jewellery. We strive to display our products as accurately as possible, including colors, dimensions, and descriptions. However, we cannot guarantee that your device's display of any color will be accurate. All products are subject to availability. We reserve the right to discontinue any product at any time.
2.1 Pricing
All prices are listed in Indian Rupees (INR) unless otherwise specified. Prices are subject to change without notice. While we strive for accuracy, errors in pricing may occur. In such cases, we reserve the right to cancel any orders placed for products listed at an incorrect price, whether or not the order has been confirmed and your payment processed. If your payment has already been processed for the purchase and your order is cancelled, we will issue a refund for the incorrect price.
2.2 Product Authenticity and Quality
Fine Shine Jewellery is committed to providing high-quality products. Where applicable, products may be BIS Hallmark certified or come with gemstone certificates. Details regarding authenticity and materials will be provided on individual product pages.
3. Order Acceptance and Cancellation
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order.
4. Payment
We accept various payment methods as indicated on our website. By submitting an order, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your order to that payment method. All payments are subject to verification and approval by the payment gateway provider.
5. Shipping and Delivery
Shipping and delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or other unforeseen circumstances. Please refer to our separate Shipping Policy for detailed information on shipping methods, costs, and delivery estimates.
6. Returns and Refunds
Our Return and Refund Policy governs all returns, exchanges, and refunds. Please review this policy carefully before making a purchase. By placing an order, you agree to the terms outlined in our Return and Refund Policy.
7. User Account
When you create an account with us, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
8. Intellectual Property
All content on the Fine Shine Jewellery website, including text, graphics, logos, images, product designs, and software, is the property of Fine Shine Jewellery or its content suppliers and is protected by Indian and international copyright laws. You may not use, reproduce, distribute, or create derivative works from any content without our express written permission.
9. User Conduct
You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair the website. You agree not to attempt to gain unauthorized access to any part of the Service, other accounts, computer systems, or networks connected to the Service.
10. Disclaimer of Warranties; Limitation of Liability
The Service and all products and services delivered to you through the Service are provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Fine Shine Jewellery, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.
11. Indemnification
You agree to indemnify, defend, and hold harmless Fine Shine Jewellery and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
12. Severability
In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
13. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India, and specifically the laws of the State of Tamil Nadu, without regard to its conflict of law provisions.
14. Dispute Resolution
Any dispute or claim arising out of or relating to these Terms or your use of the Service will be resolved through binding arbitration in Chennai, Tamil Nadu, in accordance with the provisions of the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted in English.
15. Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
16. Contact Information
Questions about the Terms of Service should be sent to us at